Thank you note etiquette – email or snail mail?

Ms.MannersDear Ms. Corporate Manners, 
Is it appropriate to send thank you e-mails, or should I just send old-fashioned letters? 
Signed,
“E-Thank You!”

Dear “E-Thank You!”,
I do love an old-fashioned letter, but any thank you is nice – depending upon the occasion. Are  you thanking someone for a wedding gift, a favor or a job interview?  If you’re thanking someone for a wedding gift, send a personal letter on high-quality card stock. The type of paper you use for your written correspondence  reflects the type of event correlating to it.

If a co-worker does you a favor, an e-mail or face-to-face thank you works well. If you are showing appreciation for a job interview, consider the industry. Is it traditional or high-tech? It’s best to write a thank you note while you are still fresh in the interviewer’s mind, which is usually within 24 hours of the interview.  Emails are great because there’s a chance the interviewer might write back. In more traditional businesses, following up with a written thank you also is wise.
Sincerely,
Ms. Corporate Manners

© Penny Aviotti and Ms.Corporate Manners 2003 – 2013.

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